1. Introduction & Overview

Welcome to 9Teen Initiative ("Company", "We", "Our", "Us"). We are an MSME-registered IT Startup and AICTE-approved technology training platform based in Gondia, Maharashtra, India. We specialize in custom software development, mobile apps, artificial intelligence (AI/ML), Internet of Things (IoT) hardware engineering, and practical skill training.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website 9teeninitiative.com, use our software services, enroll in our internship programs, or interact with our team.

2. Information We Collect

We collect information to provide high-quality technology solutions, verify academic credentials, and improve your user experience:

• Personal Identification Data: Name, email address, phone/WhatsApp number, college/educational institution name, degree, and postal address.
• B2B Project Inquiry Data: Business names, custom software specifications, project budgets, and technical requirements submitted through our contact forms.
• Student & Intern Data: Project submissions, evaluation scores, attendance logs, and Certificate Verification IDs (e.g. 9T-2026-101).
• Automatically Collected Technical Data: IP address, browser type, operating system, referring URL, time spent on pages, and device identifiers.

3. How We Use Your Information

We process your data for the following lawful business purposes:

• To design, build, and deliver custom B2B software, web/mobile applications, and IoT hardware projects.
• To process internship applications, conduct mentor screening, evaluate project tasks, and issue AICTE-compliant certificates.
• To power our public Certificate Verification Portal, enabling employers and academic institutions to verify authentic credentials.
• To communicate regarding project milestones, customer support queries, or system updates via Email or official WhatsApp (+91 72189 24062).
• To ensure website security, prevent fraudulent activities, and comply with legal requirements.

4. Data Sharing & Third-Party Disclosure

We do NOT sell, rent, or trade your personal information to marketing third parties. We may share data only under the following strict circumstances:

• Compliance & Academic Verification: Sharing required verification data with educational accreditation bodies (e.g., AICTE, MSME guidelines) to validate student internships.
• Service Providers: Secure cloud infrastructure providers (e.g., Firebase, AWS, Google Cloud) operating under strict data confidentiality contracts.
• Legal Obligations: When required by applicable Indian laws, judicial orders, or governmental regulations (Information Technology Act, 2000 & Digital Personal Data Protection Act, 2023).

5. Data Security & Storage

We implement industry-standard administrative, technical, and physical security measures to protect your personal data against unauthorized access, loss, or alteration. Data transmissions are encrypted using Secure Socket Layer (SSL/TLS) protocols.

6. Cookies & Analytical Technologies

Our website uses essential cookies to enable smooth navigation, maintain user login sessions, and optimize website performance. You can control or disable cookies through your browser settings, though some interactive features may function differently.

7. Your Privacy Rights

Subject to applicable regulations, you possess the right to:

• Access, review, or request a copy of the personal information we hold about you.
• Request corrections to any inaccurate or incomplete personal details.
• Request the deletion of your account data (excluding legally required compliance records).
• Opt-out of non-essential promotional communications.

8. External Links

Our website contains links to third-party services (such as WhatsApp, Google Maps, and external payment portals). We are not responsible for the privacy practices of external websites. We encourage you to review their respective privacy policies.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our technology services, legal obligations, or business operations. Any updates will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Compliance Officer:

9Teen Initiative
Address: Nearby Sangam Furniture, Railway Crossing, Munna Chowk Road, Nangpura Murri, Gondia, Maharashtra 441614
WhatsApp Support: +91 72189 24062
Email: info@9teeninitiative.com