How can we help you today?

Find answers to common questions or get in touch with our support team

Help Categories

Browse through our most popular help topics

Product Support

Get help with our software products and services

View Articles

Internship Program

Questions about our AICTE-approved internships

View Articles

Billing & Payments

Manage your subscriptions and payments

View Articles

Frequently Asked Questions

Quick answers to common questions

Product Support

How do I download and install your software?

After purchasing, you'll receive an email with download links and installation instructions for your platform (Windows/Mac/Linux). Our software comes with an automated installer that will guide you through the process step-by-step.

What are the system requirements?

Minimum requirements: Windows 10/ macOS 10.14/ Ubuntu 18.04, 4GB RAM, 2GHz dual-core processor, 2GB disk space. Recommended: Windows 11/ macOS 12/ Ubuntu 20.04, 8GB RAM, 2.5GHz quad-core processor, 5GB disk space.

How do I update to the latest version?

Our software includes an auto-update feature. You'll be notified when updates are available. You can also manually check for updates in the Help menu. All updates are free during your subscription period.

Internship Program

Is your internship program really AICTE approved?

Yes, our internship programs are fully approved by the All India Council for Technical Education (AICTE). You can verify our approval certificate (CORPORATE66a8f752dd5531722349394) on the AICTE portal or download it from our internships page.

What is the selection process for internships?

Our selection process includes: 1) Online application, 2) Technical assessment (varies by program), 3) Interview with our mentorship team. We evaluate your technical skills, learning attitude, and problem-solving approach.

Do you provide internship completion certificates?

Yes, upon successful completion of the internship program, you'll receive: 1) AICTE-recognized completion certificate, 2) Detailed performance report, 3) Project portfolio, and 4) Recommendation letter (for top performers).

Billing & Payments

What payment methods do you accept?

We accept all major credit/debit cards (Visa, MasterCard, Amex), UPI payments, net banking, and PayPal. For enterprise customers, we also accept bank transfers and provide invoice-based billing.

Can I get a refund if I'm not satisfied?

We offer a 30-day money-back guarantee for all our software products. For internships, refunds are available before the program start date minus any processing fees. Please review our refund policy for details.

How do I cancel my subscription?

You can cancel anytime from your account dashboard under "Billing" settings. Your subscription will remain active until the end of the current billing period, and you'll receive a confirmation email once cancellation is processed.

Still Need Help?

Contact our support team directly

Email Support

For detailed inquiries and documentation

Email Us

Phone Support

For urgent issues and immediate assistance

Call +91 92846 77667

Live Chat

For quick questions and real-time support

Start Chat

Troubleshooting Guides

Step-by-step solutions for common issues

1

Software Installation Failed

If installation fails, try these steps: 1) Check system requirements, 2) Disable antivirus temporarily, 3) Run installer as administrator, 4) Ensure sufficient disk space.

2

Login Issues

Can't login? 1) Reset password using "Forgot Password", 2) Clear browser cache, 3) Try incognito mode, 4) Check internet connection, 5) Ensure correct email is used.

3

Performance Problems

Software running slow? 1) Close other applications, 2) Update graphics drivers, 3) Increase virtual memory, 4) Reinstall software, 5) Contact support if persists.